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VA Myth Busters

Q:

The Virtual Assistant industry is a $127 billion dollar industry.

Fact or Fiction?

A:

FICTION!!!

A couple of years ago (April 2005) there were numerous articles popping up
reporting that the Virtual Assistance industry would soon become a $127 billion dollar industry; however, this information was not accurate. No one in our community disseminated this information with ill intentions. It started with a report that looked quite legitimate and I would like to bring to light this misinformation before it goes too far along. I sure wish this figure was accurate; it would help me a great deal personally in teaching classes on Virtual Assistance and in my presentations. That figure would certainly grab people's attention, but I have conducted my own research and found that this data was misunderstood; thus interpreted incorrectly. This led to an independent company's report to now have inaccurate data. Read on to see how this happened.

Dr. Halal wrote a report back in January of 2000, called the GW Forecast (George Washington Forecast) stating the Virtual 'Electronic' Industry will become a $127 billion dollar industry by 2008. I contacted Dr. Halal (late March/early April 2005) and he confirmed my suspicions that his report had indeed been misunderstood. According to Dr. Halal's email to me personally, he states, "I mean intelligent IT systems that serve as surrogates for "real assistants." It appears that another person, also interpreting Dr. Halal's study, Dr. Terry J. van der Werff, CMC, provided a definition of the term 'Virtual Assistant' and it could easily have been misconstrued as a 'person' providing the computer-based virtual assistance versus the computer-based assistance (meaning - without any human aspect involved at all).

I believe the Marubeni Corporation Economic Research Institute combined this data and came up with their own interpretation, thus leading to this huge misconception of Dr. Halal's original report . I sent the Marubeni Corporation an email asking them to change their report, on behalf of Dr. Halal, with respect to this data; however, I have not heard from them to date. There was no other available contact information for this company besides their online form, which is what I used to let them know about this error.

To date, the only valid Virtual Assistant report/study I am aware of is one published by Robert Brenner in October 2004. Mr. Brenner conducted an extensive study in a collaborative effort with The Alliance for Virtual Businesses www.allianceforvirtualbiz.com. If you are truly interested in this latest study on the Virtual Assistance industry, please visit Mr. Brenner's site at: www.brennerbooks.com. You can download the 250+ page report or order the book to arrive by mail.

Please find the various source articles that made up the Marubeni report below, along with the source web links from my own research of the Marubeni findings. If you have any questions, you may contact me direct at michelle@thevirtualnation.com. I can email you the various articles or my compiled Word document highlighting the various places where Dr. Halal's study has been misinterpreted.


Marubeni research sources:

The report that caused all the stir!

The George Washington Forecast of Emerging Technology , George Washington
University's Forecast of Technology and Strategy Program, January 2000
(some updates as of December 2000)

Dr. William Halal, Highlights of the George Washington Forecast of
Emerging Technology, July 2000

Dr. Thomas Gaylord, Technology: A Prism for Learning (Emerging
Technologies 2001-2030), April 25, 2001

Technology Forecasts, Strategic Technologies for 2020 , Batelle, 2000

The World in 2012, Newsweek, September 16-23, 2002

Forecast of Emerging Technologies, Futurist Interviews, World Future
Society, July-August, 2000

Cynthia Wagner, "World View 2002: Futures Unlimited", the Futurist,
November-December 2002

Converging Technologies for Improving Human Performance, National Science
Foundation, June 2002

"NSF Report Says Nanotechnology, Other Converging Technologies Could Bring
'Golden Age' in Human History, Foresight Update 49, Foresight Institute,
August 2002

Global Trends 2015, A Dialogue About the Future With Nongovernment Experts, National Intelligence Council (U.S. Central Intelligence Agency),
December 2000

Brad Wieners, "Eight Technologies That Will Change the World", Business 2.0
Magazine, June 2002

Web Guide, Emerging Technologies, business2.com


The Virtual Nation™ research sources:

Click here to view notes based on The Virtual Nation's™ research

Press Release Archive: GW Researcher Offers Millenium Forecast of Future Breakthroughs

 

http://www.sbpm.gwu.edu/emba/Halal_bio.htm

 

Battelle - Technology Forecasts

 

http://www.battelle.org/news/98/34topten.stm

 

PRNewswire

 

http://pqasb.pqarchiver.com/futurist/index.html?ts=1113869892

 

Leaders.net

 

http://www.wtec.org/ConvergingTechnologies/Report/NBIC_report.pdf

 

Global Trends 2015: A Dialogue About the Future With Nongovernment Expert

 

Business 2.0 - Web Guide - Emerging Technologies -e1

 

The Top 10 Emerging Technologies

Thank you for your time and I hope you understand my need to clarify an important document on behalf of Dr. Halal. I value his work as a professor and as I previously mentioned, it would be wonderful if this information were true, but I am sure our industry will reach that figure someday, unfortunately we cannot claim a study that doesn't belong to us.

We can reach $127 billion as an industry if we support each other, provide professional work and promote our industry with all the honesty and integrity we value so highly. Creating a powerful community based on these ideas along with the passion behind each and every one of us will get us there! We just need to pull together.

 

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